Terms and Conditions - Cog Dental

Introduction

Welcome to Cog Dental. These Terms and Conditions govern your use of our dental practice management software and services. By accessing or using Cog Dental's platform, you agree to be bound by these terms.

1. Definitions

• "Cog Dental," "we," "us," or "our" refers to Cog Dental and its affiliates.
• "Service" refers to our dental practice management software solution.
• "User," "you," or "your" refers to the individual or dental practice accessing our Service.
• "Content" includes text, graphics, data, and other materials within our Service.

2. Account Registration

When registering for Cog Dental, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access

3. Subscription and Payment

• Our Service is provided on a subscription basis
• Payment terms will be specified during the registration process
• We do not require long-term contracts
• All fees are non-refundable unless otherwise specified
• We reserve the right to change pricing with reasonable notice

4. Data Privacy and Security

• We implement reasonable security measures to protect your data
• Your data practices must comply with applicable dental and healthcare regulations
• You maintain ownership of all patient data you enter into the system
• We act as a processor of this data and will only use it as directed by you
• For complete details, please refer to our Privacy Policy

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to the Service
• Transmit malicious code or interfere with the Service's functionality
• Use automated systems to access the Service without written permission
• Resell or distribute access to the Service

6. Intellectual Property

• The Service, including all software, designs, and content, is owned by Cog Dental
• We grant you a limited license to use the Service while your subscription is active
• You retain all rights to your data entered into the system

7. Service Availability and Updates

• We aim to provide uninterrupted service but cannot guarantee 100% availability
• We will perform maintenance with reasonable notice when possible
• We regularly update the Service to improve functionality and security
• Updates will be deployed automatically with minimal disruption

8. Termination

• You may cancel your subscription at any time
• We may suspend or terminate accounts that violate these Terms
• Upon termination, you may request an export of your data

9. Data Export

• You can export your practice and patient data at any time
• Upon termination, we will provide a reasonable timeframe to export your data
• After this period, your data may be deleted in accordance with our data retention policies

10. Disclaimers and Limitations of Liability

• The Service is provided "as is" without warranties of any kind
• We are not responsible for the accuracy of information entered by users
• We are not liable for any indirect, consequential, or incidental damages
• Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim

11. Indemnification

You agree to indemnify and hold harmless Cog Dental from claims arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights

12. Modifications to Terms

• We may modify these Terms at any time
• Continued use after changes constitutes acceptance of modified Terms
• Significant changes will be communicated via email or in-app notification

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law provisions.

14. Contact Information

If you have questions about these Terms, please contact us at:

• Email: [support@cogdental.com]
• Website: [www.cogdental.com/contact]

Last Updated: 27/03/2025